All orders placed by 4pm Central Standard Time will ship out that same day. If for some reason we do not ship out your order and you placed it before 4pm CST, we will ship out your order for free (up to $25).
This guarantee applies only to days that UPS is running daily pick up service (holidays and weekends excluded). This offer applies only to blank magnetic stock, not printed magnets. Custom-cut orders are excluded.
For printed magnets, check the Production Time listed on that product's specifications. These production days should be added to your shipping time to give you an estimate of when to expect your magnets.
Our return policy is very simple and straightforward.
On non-printed goods we offer a full refund (minus S&H) with no questions asked. You are required to return the item to us in re-stockable condition within 45 days of receipt.
On printed materials we offer a full refund or a remake of your order if we do not print your order as per your approved on-line proof.
On custom cut magnetic material we do not offer returns.
Neodymium discs must be returned in the ORIGINAL boxing materials, in the original UNOPENED packaged sets. Returns received with the package seals broken will not be eligible for a refund and will not be returned.