Effective Date: 2026-10-28

The Advertising Store, Inc., Custom-Magnets Division ("Custom-Magnets.com," "we," "us," or "our") operates the website https://www.custom-magnets.com (the "Site"). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have about it.

If you have questions about this policy, contact us at:

• Phone: 888-303-3900 (toll-free)
• Mail: The Advertising Store, Inc., Custom-Magnets Division, 705-B SE Melody Lane #209, Lees Summit, MO 64063
• Email: [email protected]

1. Information We Collect

Information you provide directly

• Account details — name, email address, and password when you create an account.
• Order & billing information — name, billing and shipping address, phone number, and payment details needed to process your order.
• Communications — messages you send through our contact form, "email a friend," quote request, or customer-service channels.
• Newsletter signup — your email address when you subscribe to marketing emails.

Information collected automatically

• Order & usage data — products viewed, items added to cart, and pages visited.
• Device & log data — IP address, browser type, operating system, referring URLs, and timestamps.
• Cookies & similar technologies — see Section 6 below.

Information from third parties

• Payment processors — transaction confirmation and fraud-prevention signals (see Section 3).
• Analytics & advertising partners — aggregated usage and campaign performance data.

2. How We Use Your Information

We use personal information to:

• Process, fulfill, and ship your orders, and communicate with you about them.
• Provide customer service and respond to your inquiries.
• Maintain and secure your account.
• Send transactional emails (order confirmations, shipping updates) and, with your consent, marketing emails you can opt out of at any time.
• Improve and personalize the Site and our products.
• Prevent fraud, abuse, and unauthorized transactions.
• Comply with legal obligations and enforce our Terms of Sale.

3. How We Share Your Information

We do not sell your personal information. We share it only as needed to operate our business:

• Payment processors — Authorize.net, PayPal, Braintree, and Google Pay, to process payments.
• Shipping carriers — UPS and similar carriers, to deliver your order.
• Service providers — vendors that help us run the Site, host data, send email, and provide analytics (e.g., Google Analytics, Adobe Analytics, New Relic).
• Reviews & marketing platforms — Yotpo (product reviews) and social/marketing partners (Facebook, Pinterest, Instagram) only as needed for features you use.
• Legal & safety — when required by law, court order, or to protect our rights, customers, and the public.

4. Legal Bases (EEA / UK Residents)

If you are in the European Economic Area or the United Kingdom, we process personal information under the following legal bases: performance of a contract (fulfilling your order), legitimate interests (improving our Site, preventing fraud), your consent (marketing emails), and compliance with legal obligations.

5. Your Privacy Rights

California residents (CCPA / CPRA)

California residents may request: (a) access to the specific personal information we hold about you, (b) deletion of that information, and (c) correction of inaccurate information. We do not sell or "share" personal information as defined by California law. To exercise a right, contact us using the details above; we will verify your identity before fulfilling a request. You may designate an authorized agent. We will not discriminate against you for exercising these rights.

All U.S. residents

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time via the "unsubscribe" link in any marketing email or by contacting us.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep items in your cart, understand how the Site is used, and support advertising. You can control cookies through your browser settings; note that disabling cookies may prevent some features (such as the shopping cart) from working.

7. Data Retention

We retain personal information as long as needed to fulfill orders, provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize it.

8. Security

We use reasonable technical and organizational safeguards to protect your information, including encrypted transmission (HTTPS), and we do not store full payment card numbers on our servers. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Third-Party Links

Our Site may contain links to third-party websites (for example, social media or payment pages). This policy does not apply to those sites; please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Effective Date." Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.